Some Fuel Retailers Dealing with Hacked Inventory Monitoring Devices

2015-01-21 12:53:04 EST
Some Fuel Retailers Dealing with Hacked Inventory Monitoring Devices

Some fuel inventory and throughput monitoring devices at gasoline retail
stations have been hacked by an unknown perpetrator early on Wednesday, causing
some technical issues and a possible compromise of individual station inventory
data, some dealers told OPIS.

The Veeder-Root TLS fuel monitoring devices at some retail stations are showing
system alarm and system security warning on Wednesday, and customers are urged
to contact Veeder-Root technical support. However, dealers said that they could
still work the fuel monitoring devices except that their inventory data could
have been compromised.

"Security, accuracy and reliability are top priorities at Veeder-Root. We have
taken immediate and decisive steps to inform each of our customers about
activating the security features already available in their tank gauges," said
Andrew Hider, president of Veeder-Root in response to an OPIS inquiry about the
security breach on some devices Wednesday.

"It is important to note that no unauthorized access of any kind has been
reported by any of our customers in regard to our gauges, but we feel that any
question regarding security is met with the appropriate resources to safeguard
Veeder-Root customers," he added.

Veeder-Root is a Connecticut-based company that specializes in automated tank
gauges in the world. It has more than half a million customers around the world,
according the company's website.

Dealers said that the security breach issue is limited to the older Veeder-Root
TLS 350 tank gauge monitoring device, and the newer TLS 450 devices are not

Also, this technical issue is traced to the TLS 350 devices logged on public
internet connections through Port 10001.

The solution so far is for Veeder-Root technicians to reset the devices, run the
computer script and new codes, and change the internet port, they said.

They said that Veeder-Root is actively rectifying this technical problem on

Dealers do not know the motive behind the device hacking. A hacker could
possibly gain access to the data on the affected devices or expose a system

Besides inventory and throughput, these devices could also detect presence of
water and static.

SOURCE- Oil Express

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